Kwan's Chinese Restaurant

Reviews

• ★ ★ ☆ ☆ ☆
  Been eating there for years. The food normally taste great. But these few things have turned us off forever. So far we've had mold in one dish, a bug in our food another time and twice there have been rocks in our food. If this has happened to us 4 different times, what are other people experiencing. The staff just ignores us when weve complained, not even offering a dicount never mind not charging for it. Not even an apology. They don't care. No more second chances!
  By Kathy McEachen, June 10, 2017
• ★ ☆ ☆ ☆ ☆
  Customer Service: worst than poor. When I called, while I was putting in my order the woman asked me to hold and I could hear her pick up the phone to take someone else's order. It took them 1h47min to deliver my phone knowing that I was staying at less than 10min drive from the restaurant. She did say they were busy so I decided to let it go and just be patient. Once she got here, she got frustrated at me because she assumed that I was going to pay with cash. She never asked me on the phone about how I was going to pay. When i presented my credit card she wanted to take the numbers down - not secure - and when I said no, I was not comfortable with that she just turned around and left. So 2hrs later, waited for nothing, endured the miserable customer service ALL FOR NOTHING! Do yourself a favor - skip on that one.
  By Hadiza Gamatie, March 15, 2017
• ★ ★ ★ ★ ☆
  Enjoy going there for lunch take-away. Descent selection of lunch items during their buffet.
  By Mikael Kjellström, August 28, 2016

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About Kwan's Chinese Restaurant in Kamloops